Customer Transformation – Analyst

PwC

Auckland, New Zealand
Service design, cx, business analysis, or transformation experience
Design, analysis and systems thinking
Human-centred lens to transformation programmes
As an Analyst in our Customer Transformation team, you’ll work on real problems that affect how people experience services and products

Job Summary

  • As an Analyst in our Customer Transformation team, you’ll work on real problems that affect how people experience services and products.
  • You will spend your time listening, mapping, testing, workshopping and creating, being hands-on, working both visually and analytically.
  • PwC offers rewards, growth opportunities, wellbeing benefits, and a flexible, supportive culture.

Matching Summary

As an Analyst in our Customer Transformation team, you’ll work on real problems that affect how people experience services and products.

Skills & Requirements

Must-have

  • Service design, CX, business analysis, or transformation experience
  • Design, analysis and systems thinking
  • Human-centred lens to transformation programmes
  • Translating ambiguity into clear deliverables

Nice-to-have

  • People-focused skills and experience
  • World-leading technology including A.I.
  • Coaching, flexibility, and belonging culture

Key Requirements

  • 1-2 years’ experience
  • Relevant qualification in design, psychology, business or a related field
  • Confidence working with clients
  • Ability to manage own work and deliver to expectations

Work Rights

Not specified

Tailored Resume

Cover Letter