Customer Service Representative - Patient Registration - Part Time

Cloudmed

Port Saint Joe, FL, United States
Base: $15.00 - $21.10 ph; bonus/equity: not specif...
Customer service experience
Answering phones
Typing quickly
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion.
  • While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Answering phones
  • Typing quickly
  • Working across multiple screens
  • Listen with compassion
  • Fast-paced work environment

Nice-to-have

  • Quick study with technology
  • Ease patient anxiety
  • Build rapport in real time
  • Expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter