Customer Support Agent With Dutch & English

Atos SE

Santa Cruz de Tenerife, ES
On-site
Dutch and english proficiency
Technical support and problem-solving
Customer issue identification and prioritization
Atos SE is seeking a Customer Support Agent fluent in Dutch and English to join their team in Santa Cruz de Tenerife. The position involves providing technical support and resolving customer issues while contributing to the company's commitment to digital transformation and sustainable practices

Job Summary

  • Interact with customers via telephone, e-mail and web, providing technical support and problem-solving expertise.
  • Identify, evaluate and prioritize customer issues and complaints, analyzing problems and developing effective resolution plans.
  • Contribute to the helpdesk knowledge base, evaluate new services, and participate in training programs to support new technologies and customer service enhancements.

Matching Summary

Match Score: 85

Atos SE is seeking a Customer Support Agent fluent in Dutch and English to join their team in Santa Cruz de Tenerife. The position involves providing technical support and resolving customer issues while contributing to the company's commitment to digital transformation and sustainable practices.

Skills & Requirements

Must-have

  • Dutch and English proficiency
  • Technical support and problem-solving
  • Customer issue identification and prioritization
  • Helpdesk knowledge base contribution
  • Shift work availability (7x24)

Nice-to-have

  • Service-oriented attitude
  • Proactive cooperation
  • Results-focused approach
  • Initiative and customer focus

Key Requirements

  • Basic PC skills
  • Excellent communication abilities
  • No specific experience required

Work Rights

Not specified

Tailored Resume

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