Influencing across engineering and product organizations
Databricks is seeking a Senior Engineering Manager for Customer Experience Intelligence to lead the development of AI-driven customer support systems. The ideal candidate will have extensive experience in building customer-facing workflows and leading engineering teams, while contributing to improving customer satisfaction through innovative technology
Job Summary
Lead a team building systems that make every customer interaction more seamless, predictive, and trusted.
Own the entire portfolio across customer self-service, support workflows, and product-health intelligence.
This is your opportunity to define how Databricks blends human ingenuity and AI to deliver world-class customer experiences.
Matching Summary
Match Score: 85
Databricks is seeking a Senior Engineering Manager for Customer Experience Intelligence to lead the development of AI-driven customer support systems. The ideal candidate will have extensive experience in building customer-facing workflows and leading engineering teams, while contributing to improving customer satisfaction through innovative technology.
Salary
$222,000—$312,600 USD
Skills & Requirements
Must-have
leading customer-facing workflows
building AI- or automation-enabled systems
influencing across engineering and product organizations