Patient Service Representative Clinic - Surgery Orthopedics

Advocate Aurora Health

Mequon, Wisconsin, United States
Base: $19.80 - $29.70; bonus/equity: not specified...
Electronic health record creation
Patient registration and verification
Hipaa compliance
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Electronic health record creation
  • Patient registration and verification
  • HIPAA compliance
  • Insurance basics knowledge
  • Customer service skills
  • Computer systems proficiency

Nice-to-have

  • Service recovery skills
  • Independent thinking and problem-solving
  • Collaborative work environment
  • Proactive communication

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure required

Work Rights

Not specified

Tailored Resume

Cover Letter