Team Manager Auto Field Inspectors

Western World Insurance Company

Mexico City, Mexico
Team management experience in insurance
Auto material damage assessment knowledge
Claims cost control and mitigation skills
The role focuses on managing a team of field and desktop inspectors to optimize claims outcomes and customer service

Job Summary

  • The role focuses on managing a team of field and desktop inspectors to optimize claims outcomes and customer service.
  • Candidates must possess strong specialist knowledge in auto claims topics including policy interpretation and negotiation with third-party providers.
  • AIG values in-person collaboration and offers a comprehensive Total Rewards Program focused on health, wellbeing, and professional development.

Matching Summary

The role focuses on managing a team of field and desktop inspectors to optimize claims outcomes and customer service.

Skills & Requirements

Must-have

  • Team management experience in insurance
  • Auto material damage assessment knowledge
  • Claims cost control and mitigation skills
  • Policy language interpretation expertise
  • Negotiation with TPAs and body shops
  • KPI and balance scorecard implementation

Nice-to-have

  • Multi-cultural stakeholder influence
  • Strategic initiative execution
  • Coaching and leadership competencies
  • Process improvement mindset
  • In-person collaboration preference

Key Requirements

  • Specialist knowledge in auto claims topics
  • Experience in conducting technical claims audits
  • Proven ability to manage team members
  • Strong stakeholder management experience

Work Rights

Not specified

Tailored Resume

Cover Letter