The Front Desk Host serves as the first impression for guests by providing a unique check-in experience utilizing advanced technology
Job Summary
The Front Desk Host serves as the first impression for guests by providing a unique check-in experience utilizing advanced technology.
Responsibilities include assigning rooms based on preferences, assisting with luggage, upselling room quotes, and providing local information on dining and nightlife.
The role requires maintaining strict guest confidentiality while coordinating between housekeeping and front desk to ensure exceptional performance scores.
Matching Summary
The Front Desk Host serves as the first impression for guests by providing a unique check-in experience utilizing advanced technology.
Skills & Requirements
Must-have
High School diploma or higher
Excellent customer service skills
Ability to use tablets and iPads
Ability to lift and pull 40 lbs
Corrected vision to normal range
Nice-to-have
Previous hospitality experience preferred
Ability to interact with guests using personalization
Knowledge of featured wine and local destinations
Enthusiastic, fun, and energetic personality
Ability to work independently with limited supervision