Manager, Technical Support Delivery- Talent

SEG

Costa Rica, Costa Rica
Fully remote
4+ years leading a technical team
6+ years of customer support experience
Ability to mentor and coach a team
Workday’s culture is rooted in integrity, empathy, and shared enthusiasm

Job Summary

  • Workday’s culture is rooted in integrity, empathy, and shared enthusiasm.
  • As a Customer Support Manager, you will lead a team in providing top-notch support.
  • We promote flexible work schedules and encourage work-life balance.

Matching Summary

Workday’s culture is rooted in integrity, empathy, and shared enthusiasm.

Skills & Requirements

Must-have

  • 4+ years leading a technical team
  • 6+ years of customer support experience
  • Ability to mentor and coach a team

Nice-to-have

  • Creative approach to problem solving
  • Strong relationship-building skills
  • Passion for customer success

Key Requirements

  • Experience with enterprise software applications
  • Prior experience with HCM or Talent Acquisition
  • Strong problem solving and analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter