It Hardware Support Technician Warehouse

Maersk

Fully remote
2nd level desktop support skills
Windows 10 vpn citrix microsoft 365
Servicenow incident management
The role involves providing onsite support for end-user devices and managing the physical maintenance of critical IT equipment like servers and scanners

Job Summary

  • The role involves providing onsite support for end-user devices and managing the physical maintenance of critical IT equipment like servers and scanners.
  • Candidates must possess strong 2nd level desktop support skills with proficiency in Windows 10, VPN, Citrix, and Microsoft 365.
  • The position requires occasional support for other sites across Europe and participation in IT-related projects and rollouts.

Matching Summary

The role involves providing onsite support for end-user devices and managing the physical maintenance of critical IT equipment like servers and scanners.

Skills & Requirements

Must-have

  • 2nd level desktop support skills
  • Windows 10 VPN Citrix Microsoft 365
  • ServiceNow incident management
  • Warehouse handheld device configuration
  • Wi-Fi WLAN video conferencing setup
  • Active Directory file print services

Nice-to-have

  • Strong customer service mindset
  • Presentation and training abilities
  • Excellent communication skills
  • Problem-solving ability
  • End-to-end issue ownership

Key Requirements

  • ITIL V3 Foundation certification
  • Good English and German language skills
  • Basic understanding of warehouse operations

Work Rights

Not specified

Tailored Resume

Cover Letter