Patient Services Officer (medical Receptionist)

GenesisCare

Perth, Australia
Customer service to patients
Administrative support in clinic
Appointment booking and confirmation
GenesisCare is a highly progressive and passionate healthcare team united by a common purpose to design care experiences that deliver the best possible life outcomes

Job Summary

  • GenesisCare is a highly progressive and passionate healthcare team united by a common purpose to design care experiences that deliver the best possible life outcomes.
  • In this client-facing role, you will act as the first point of contact to patients, providing excellent customer service both face to face and over the phone while managing administrative tasks.
  • The role offers a supportive environment with excellent management, a close-knit team culture, and the opportunity to develop within one of the most influential healthcare providers.

Matching Summary

GenesisCare is a highly progressive and passionate healthcare team united by a common purpose to design care experiences that deliver the best possible life outcomes.

Skills & Requirements

Must-have

  • Customer service to patients
  • Administrative support in clinic
  • Appointment booking and confirmation
  • Billing and receipting at appointments
  • Data entry and paperwork processing
  • Managing patient records and filing
  • Ability to work in fast-paced environment

Nice-to-have

  • Knowledge of Medicare funding mechanisms
  • Strong communication skills
  • Ability to work independently and in teams
  • Flexible and adaptable work approach
  • Exceptional phone manner
  • High attention to detail
  • Collaborative team environment

Key Requirements

  • Experience in patient care and customer service
  • Proven ability to work independently and in teams
  • Knowledge of patient billing systems
  • Experience handling high volume patient inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter