Bdc Manager

Toyota of Downtown LA

Los Angeles, US
$70,304.00 to $140,000.00; not specified; health i...
Customer relations process management
Develop continuous improvement plans
Gather accurate customer information
Lead customer relations process management by observing, installing, and training approved CR processes

Job Summary

  • Lead customer relations process management by observing, installing, and training approved CR processes.
  • Develop accountable, continuous improvement plans by observations and conducting meetings with the General Manager.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Lead customer relations process management by observing, installing, and training approved CR processes.

Salary

$70,304.00 to $140,000.00; Not specified; Health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO)

Skills & Requirements

Must-have

  • Customer relations process management
  • Develop continuous improvement plans
  • Gather accurate customer information
  • Utilize computer & phone skills

Nice-to-have

  • Fast track to success and development
  • Best in class industry benefits

Key Requirements

  • Previous customer service management experience
  • Bilingual and Fluent in Spanish
  • Ability to present information clearly
  • Ability to teach others
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter