Associate Customer Service Representative

Owens & Minor

India
On-site
Superior customer service
Order management
Product flow
Owens & Minor is seeking an Associate Customer Service Representative to support their customer care organization in India. The role involves providing exceptional customer service, managing order-related tasks, and ensuring customer satisfaction in a healthcare setting

Job Summary

  • Supports the Owens & Minor Customer Care organization by providing superior customer service to clients using critical thinking skills and resources provided.
  • Acts as the primary customer point of contact in a manner that maximizes customer satisfaction.
  • The ability to learn and support other teams outside their assigned Customer Service Team.

Matching Summary

Match Score: 75

Owens & Minor is seeking an Associate Customer Service Representative to support their customer care organization in India. The role involves providing exceptional customer service, managing order-related tasks, and ensuring customer satisfaction in a healthcare setting.

Skills & Requirements

Must-have

  • superior customer service
  • order management
  • product flow
  • backorder management
  • process credits
  • MS Office proficiency

Nice-to-have

  • customer service certification
  • cross-functional knowledge
  • healthcare industry knowledge

Key Requirements

  • High School diploma or equivalent
  • Minimum of 2 years of Customer Service experience
  • College degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter