Success Architect - Service Cloud

Salesforce

Mexico City, Mexico
Service cloud expertise
Solution design and architecture
Enterprise application integration
Success Architects play a pivotal role in supporting Salesforce’s most critical and strategic customers by providing expert guidance on solution design, scalability, security, and adherence to best practices

Job Summary

  • Success Architects play a pivotal role in supporting Salesforce’s most critical and strategic customers by providing expert guidance on solution design, scalability, security, and adherence to best practices.
  • Responsibilities include assessing Service Cloud implementations, delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
  • Salesforce offers a comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and world-class enablement and on-demand training.

Matching Summary

Success Architects play a pivotal role in supporting Salesforce’s most critical and strategic customers by providing expert guidance on solution design, scalability, security, and adherence to best practices.

Skills & Requirements

Must-have

  • Service Cloud expertise
  • solution design and architecture
  • enterprise application integration
  • technical governance and best practices
  • customer success and value realization

Nice-to-have

  • AI and emerging technologies
  • thought leadership and strategic guidance
  • cross-functional collaboration
  • passion for continuous learning

Key Requirements

  • 5+ years of experience in architecture
  • Expertise in Salesforce products
  • Large-scale, complex implementations experience
  • High English proficiency
  • Salesforce Admin certification
  • Service Cloud Consultant certification

Work Rights

Not specified

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