Saas Specialist - Outbound

carsales

Brisbane, Australia
Not specified; not specified; benefits include 24 ...
On-site
Strong verbal and written communication skills
Experience in customer service or account management
Ability to build rapport with clients
The SaaS Specialist is responsible for enhancing customer satisfaction by increasing the adoption and awareness of Carsales' SaaS products and services

Job Summary

  • The SaaS Specialist is responsible for enhancing customer satisfaction by increasing the adoption and awareness of Carsales' SaaS products and services.
  • Key responsibilities include monitoring client service usage, conducting proactive health checks, and delivering education and training on evolving product features.
  • The company offers a highly engaged, collaborative team environment with 24 weeks paid parental leave for primary caregivers and regular hackathons.

Matching Summary

The SaaS Specialist is responsible for enhancing customer satisfaction by increasing the adoption and awareness of Carsales' SaaS products and services.

Salary

Not specified; Not specified; Benefits include 24 weeks paid parental leave and wellbeing initiatives

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Experience in customer service or account management
  • Ability to build rapport with clients
  • Intermediate proficiency in Microsoft Office

Nice-to-have

  • Positive attitude and willingness to learn
  • Interest in evolving products and industry knowledge
  • Collaborative team player mindset

Key Requirements

  • Full-time Australian working rights required
  • Must complete a National Police Record check

Work Rights

Must have full-time Australian working rights

Tailored Resume

Cover Letter