Patient Service Representative - Full Time - Pulmonolgy And Sleep

Thevalleyvet

**
Patient scheduling and referral processing
Accurate demographic and financial information collection
Excellent customer service and interpersonal skills
** The Valley Health is seeking a full-time Patient Service Representative for its Pulmonology and Sleep department, responsible for delivering excellent customer service and administrative support to enhance patient experiences. Key responsibilities include scheduling appointments, handling patient registrations, managing phone communications, and ensuring compliance with health information management protocols. The ideal candidate should possess strong interpersonal and administrative skills, with a focus on supporting patient needs. **

Job Summary

  • Patient Service Representative serves as the first point of contact for patients, ensuring a high-quality patient experience through excellent customer service and administrative support.
  • Responsibilities include accurate patient scheduling, referral processing, registration, payment collection, and managing patient health information with strict confidentiality.
  • Valley Health offers a comprehensive benefits package including a zero-deductible health plan, generous paid time off, tuition assistance, and a robust employee assistance program.

Matching Summary

Match Score: 75

** The Valley Health is seeking a full-time Patient Service Representative for its Pulmonology and Sleep department, responsible for delivering excellent customer service and administrative support to enhance patient experiences. Key responsibilities include scheduling appointments, handling patient registrations, managing phone communications, and ensuring compliance with health information management protocols. The ideal candidate should possess strong interpersonal and administrative skills, with a focus on supporting patient needs. **

Skills & Requirements

Must-have

  • Patient scheduling and referral processing
  • Accurate demographic and financial information collection
  • Excellent customer service and interpersonal skills
  • Proficiency in Epic system
  • Cash handling and payment collection

Nice-to-have

  • Positive and welcoming patient interactions
  • Ability to handle confidential information
  • Proactive problem-solving for patient needs
  • Team support and cross-coverage

Key Requirements

  • High School Diploma or equivalent required
  • One year of relevant work experience required
  • Associate's degree may substitute for one year of experience
  • Customer service experience preferred
  • Strong computer, customer service, and communication skills required

Work Rights

Not specified

Tailored Resume

Cover Letter