Customer Service (project Manager)

Iron Mountain

Taguig City, PH
Data visualization tools proficiency
Customer experience metrics knowledge
Experience in customer care environment
At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet

Job Summary

  • At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
  • You will act as a catalyst for change, championing program initiatives that foster a culture of innovation.
  • We encourage you to 'Climb Higher' as you help us redefine the customer experience and transform the digital landscape.

Matching Summary

At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.

Skills & Requirements

Must-have

  • Data visualization tools proficiency
  • Customer experience metrics knowledge
  • Experience in customer care environment

Nice-to-have

  • Leadership and mentoring skills
  • Strong communication abilities
  • Innovative mindset

Key Requirements

  • 2+ years of experience
  • Bachelor’s degree in Business Administration
  • Proficiency in CRM and contact center platforms

Work Rights

Not specified

Tailored Resume

Cover Letter