Service Operations Manager

KONE Belgique & Luxembourg

Beltsville, MD, United States
Base: $159,800.00 – $209,790.00; bonus: 15% target...
Not specified (assumed to be hybrid or onsite based on industry standards).
5+ years maintenance expertise
Supervisory experience with union workforce
Safety guideline implementation and monitoring
KONE is seeking a Service Operations Manager for its Beltsville, MD location, aiming to enhance service business operations while prioritizing safety, quality, and customer satisfaction. The ideal candidate will possess over five years of relevant maintenance and supervisory experience, along with a collaborative spirit and a commitment to employee development

Job Summary

  • The mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
  • You will successfully drive the service business operations for your territory while working in collaboration with your customer and peers.
  • Benefits include competitive salary, 401K employer match, comprehensive health insurance, and tuition reimbursement.

Matching Summary

Match Score: 85

KONE is seeking a Service Operations Manager for its Beltsville, MD location, aiming to enhance service business operations while prioritizing safety, quality, and customer satisfaction. The ideal candidate will possess over five years of relevant maintenance and supervisory experience, along with a collaborative spirit and a commitment to employee development.

Salary

Base: $159,800.00 – $209,790.00; Bonus: 15% Target Incentive based on company and individual goals; Benefits: Competitive salary, 401K match, Medical/Dental/Vision, Tuition Reimbursement

Skills & Requirements

Must-have

  • 5+ years maintenance expertise
  • Supervisory experience with union workforce
  • Safety guideline implementation and monitoring
  • Budget planning and control
  • Customer satisfaction management

Nice-to-have

  • Appetite for learning new technologies
  • Coaching technical supervisors to be result-oriented
  • Collaborative culture participation
  • Continuous employee development focus
  • Ethical practices commitment

Key Requirements

  • 5+ years relevant maintenance expertise
  • Supervisory experience leading union workforce
  • Associates degree in related field or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter