Base: $3,417 to $4,542 monthly; bonus/equity: not ...
Patient appointment scheduling
Telephone call triage
Patient records management
As the Patient Services Representative, you will provide essential support for Counseling and Psychological Services by managing appointments, client calls, and patient paperwork
Job Summary
As the Patient Services Representative, you will provide essential support for Counseling and Psychological Services by managing appointments, client calls, and patient paperwork.
This is a full-time, permanent position with a comprehensive benefits package including paid leave, insurance, retirement plans, and employee tuition waiver.
The position requires a background check due to access to sensitive information and vulnerable populations.
Matching Summary
As the Patient Services Representative, you will provide essential support for Counseling and Psychological Services by managing appointments, client calls, and patient paperwork.
Salary
Base: $3,417 to $4,542 monthly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including paid leave, insurance, retirement, and tuition waiver
Skills & Requirements
Must-have
Patient appointment scheduling
Telephone call triage
Patient records management
Microsoft Office proficiency
Customer service skills
Confidential information handling
Nice-to-have
Knowledge of medical terminology
Experience with Electronic Health Records
Mental health clinic experience
Understanding of HIPAA and FERPA regulations
Key Requirements
High school diploma or equivalent
Two years general office experience or one year healthcare customer service experience
Experience using Microsoft Office applications
Strong written and verbal communication skills
Strong customer service skills
Not eligible for work visa sponsorship
Work Rights
Must be U.S. citizen or lawfully authorized to work