Tech Svc Desk

Unisys UK

Canberra, Australia
Support of hardware and software
Client and cots applications support
Network and user administration
Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests

Job Summary

  • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
  • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
  • Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to various protected categories.

Matching Summary

Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.

Skills & Requirements

Must-have

  • Support of hardware and software
  • Client and COTS applications support
  • Network and user administration
  • Problem solving and analytical skills
  • Escalation of complex problems

Nice-to-have

  • Supporting L1 agents with client incidents
  • Following guidelines and using judgment
  • Effective resolution of challenging incidents

Key Requirements

  • Australian Citizenship
  • Year 12 certificate or better
  • Ability to acquire and maintain Baseline Security Clearance

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter