Customer Service Representative

Andrews Veterinary Clinic

Tarzana, CA, United States
$18.00 – $23.00 ph
On-site
Greeting clients and pets warmly
Answering multi-line phones
Scheduling appointments and procedures
Andrews Veterinary Clinic is seeking a part-time Customer Service Representative to provide exceptional client service and manage patient coordination. The role requires strong multitasking abilities and a compassionate demeanor for interacting with pet owners and their pets

Job Summary

  • Greet clients and pets warmly and professionally, answer multi-line phones promptly, and schedule appointments and procedures efficiently.
  • Process invoices and payments, explain charges, and assist with end-of-day reconciliation.
  • Maintain a clean and organized reception area, and provide education on basic pet care and wellness services.

Matching Summary

Match Score: 75

Andrews Veterinary Clinic is seeking a part-time Customer Service Representative to provide exceptional client service and manage patient coordination. The role requires strong multitasking abilities and a compassionate demeanor for interacting with pet owners and their pets.

Salary

$18.00 – $23.00 per hour

Skills & Requirements

Must-have

  • Greeting clients and pets warmly
  • Answering multi-line phones
  • Scheduling appointments and procedures
  • Communicating services and pricing
  • Maintaining client and patient records
  • Processing invoices and payments
  • Cleaning and disinfecting lobby areas

Nice-to-have

  • Friendly and compassionate demeanor
  • Calm in fast-paced environment
  • Team-oriented positive mindset

Key Requirements

  • High school diploma or GED
  • Customer service experience required
  • Minimum 3 years of customer service experience preferred
  • Basic computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter