DXC Technology is seeking an SAP CRM Consultant for their Taguig City office. The ideal candidate should possess relevant experience in SAP CRM support and a strong problem-solving ability
Job Summary
Provide L2 production support for SAP CRM incidents, service requests, and problem tickets.
Analyze, troubleshoot, and resolve issues within agreed SLAs, performing root cause analysis and implementing permanent fixes.
Support enhancements, minor developments, and change requests, working closely with business users and cross-functional teams.
Matching Summary
Match Score: 85
DXC Technology is seeking an SAP CRM Consultant for their Taguig City office. The ideal candidate should possess relevant experience in SAP CRM support and a strong problem-solving ability.
Skills & Requirements
Must-have
SAP CRM production support
troubleshoot SAP CRM incidents
SAP CRM functional solutions
CRM Web UI configuration
middleware concepts (BDoc monitoring)
Nice-to-have
continuous learner
collaborative and inclusive workplace
rotational shifts/on-call support
Key Requirements
3-5 years of relevant work experience
3-5 years of experience in SAP CRM support/AMS projects
Bachelor's degree in a relevant field or equivalent
Basic debugging knowledge (ABAP) preferred
Familiarity with ITIL processes and ticketing tools