Customer Support Specialist Iii, Screening Japan

175

Tokyo, Japan
Base: ¥5,000,000 - ¥8,300,000; bonus/equity: eligi...
Fluency in japanese native or n1 level
3 years of customer service experience
Bachelor's degree from recognized university
The role involves managing the entire order lifecycle for cancer screening products from submission to report delivery in Japan

Job Summary

  • The role involves managing the entire order lifecycle for cancer screening products from submission to report delivery in Japan.
  • Candidates must possess native-level Japanese fluency and sufficient English capability to communicate with US-based teams.
  • The position offers a competitive salary range of ¥5,000,000 to ¥8,300,000 with potential overtime compensation and bonus eligibility.

Matching Summary

The role involves managing the entire order lifecycle for cancer screening products from submission to report delivery in Japan.

Salary

Base: ¥5,000,000 - ¥8,300,000; Bonus/Equity: Eligible for bonus; Benefits: Comprehensive employee benefits including relocation support

Skills & Requirements

Must-have

  • Fluency in Japanese native or N1 level
  • 3 years of Customer Service experience
  • Bachelor's degree from recognized university
  • Proficiency in Microsoft Office and data management
  • Ability to work full-time in Tokyo office

Nice-to-have

  • Experience in medical industries or diagnostics
  • Salesforce.com operation skills
  • Passion for improving English communication
  • Training and customer instruction experience
  • High adaptability to new IT tools

Key Requirements

  • Bachelor's degree required
  • 3 years customer service experience
  • Japanese language proficiency (N1)
  • Work authorization in Japan required
  • No visa sponsorship available

Work Rights

Must be currently authorized to work in Japan

Tailored Resume

Cover Letter