Customer Service Advisor - Arabic Speaker - Dubai

Concentrix

Dubai, United Arab Emirates
Arabic speaker
Strong command of english
Inbound calls/chats/emails
This position provides customer service support and resolution of non-routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of non-routine problems regarding client's product or services.
  • Ensuring that the service delivered to our client’s customers meets the Key Performance Indicators (‘KPIs’) for the role.
  • The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.

Matching Summary

This position provides customer service support and resolution of non-routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • Arabic speaker
  • strong command of English
  • inbound calls/chats/emails
  • outbound calls/chats/emails
  • meeting Key Performance Indicators

Nice-to-have

  • passion for the luxury universe
  • pleasant telephone etiquette
  • loves to speak over the phone
  • courteousness and patience

Key Requirements

  • Graduate preferred in any stream
  • Can join immediately
  • Open to work in all shifts

Work Rights

Not specified

Tailored Resume

Cover Letter