Groups & Events Executive - Central London Marriott Cluster Hotels

Marriott

London, United Kingdom
Base: £14.23ph; bonus: quarterly performance bonus...
Process reservation requests via phone fax mail
Input group rooming lists using reservation systems
Oversee accuracy of room blocks and reservations
The role involves processing all reservation requests, changes, and cancellations while identifying guest needs and verifying availability

Job Summary

  • The role involves processing all reservation requests, changes, and cancellations while identifying guest needs and verifying availability.
  • Candidates will oversee the accuracy of room blocks, input group rooming lists, and set up proper billing accounts.
  • Employees receive discounted room nights, meals, spa access, and opportunities for national and internal promotion within Marriott International.

Matching Summary

The role involves processing all reservation requests, changes, and cancellations while identifying guest needs and verifying availability.

Salary

Base: £14.23/hour; Bonus: Quarterly Performance Bonus available; Benefits: Discounted room nights, meals, spa access, health and life assurance

Skills & Requirements

Must-have

  • process reservation requests via phone fax mail
  • input group rooming lists using reservation systems
  • oversee accuracy of room blocks and reservations
  • set-up proper billing accounts according to policies
  • communicate VIP reservation information effectively

Nice-to-have

  • passionate about events and groups professional development
  • ability to anticipate and address guest service needs
  • maintain positive working relationships with team members
  • follow sales techniques to maximize revenue
  • demonstrate clear and professional communication skills

Key Requirements

  • Full time employment status required
  • Ability to lift objects weighing up to 10 pounds

Work Rights

Not specified

Tailored Resume

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