Technical Services Specialist

Rockwool AS

Milton, ON, Canada
$65,000.00 – $80,000.00 cad py
On-site
Technical product and application support
Customer complaint resolution
Generate detailed records
Rockwool AS is hiring a Technical Services Specialist for their Milton, ON office, responsible for providing technical support for their products to internal and external customers. The ideal candidate will have a background in a technological or science field, strong communication skills, and relevant experience in building materials or construction

Job Summary

  • Provide technical product and application support via telephone, email, and in person to internal personnel and external customers.
  • Generate detailed records associated with phone and email support and attend necessary training to maintain knowledge base.
  • Evaluate the impact on sales, develop processes to monitor competitor performance, and build effective relationships with industry counterparts.

Matching Summary

Match Score: 85

Rockwool AS is hiring a Technical Services Specialist for their Milton, ON office, responsible for providing technical support for their products to internal and external customers. The ideal candidate will have a background in a technological or science field, strong communication skills, and relevant experience in building materials or construction.

Salary

$65,000.00 – $80,000.00 CAD

Skills & Requirements

Must-have

  • Technical product and application support
  • Customer complaint resolution
  • Generate detailed records
  • Develop internal and external training
  • Monitor competitor performance
  • Build industry relationships

Nice-to-have

  • Exceptional communication skills
  • Tailored message development
  • Solid time management skills
  • Strong team building ability

Key Requirements

  • College Diploma or bachelor’s degree
  • 1-5 years of relevant working experience
  • Ability to read architectural drawings
  • Proficiency in Microsoft Office and CRM software

Work Rights

Not specified

Tailored Resume

Cover Letter