Customer Solutions Officer- Singapore Citiphone

Citi

Taguig, Philippines
Base: 30-40k; bonus/equity: not specified; benefit...
On-site
International bpo voice experience
Conversant in english
Shifting schedule, holidays & weekends
Citi is seeking a Customer Solutions Officer for its operations in Taguig, Philippines, aimed at providing essential voice operations support services. Candidates should have international BPO voice experience and a strong understanding of compliance, while the position offers a competitive salary and various employee benefits

Job Summary

  • The Ops Sup Analyst 1 provides voice operations support services, including sales support, MIS, and account maintenance.
  • Responsibilities include assisting with compliance procedures, ensuring accuracy of research, and supporting sales force with recommendations.
  • Benefits include a competitive salary package of 30-40K, HMO insurance from day 1, life insurance, and a retirement plan.

Matching Summary

Match Score: 85

Citi is seeking a Customer Solutions Officer for its operations in Taguig, Philippines, aimed at providing essential voice operations support services. Candidates should have international BPO voice experience and a strong understanding of compliance, while the position offers a competitive salary and various employee benefits.

Salary

Base: 30-40K; Bonus/Equity: Not specified; Benefits: HMO Health Insurance from day 1 for you and your unlimited qualified dependents, Life Insurance from day 1, Retirement Plan, Transportation Allowance, Rice Allowance, Medical and Dental Allowance, Shift Differential, Staff Loan, Tuition Fee Reimbursement, Bereavement Assistance, Total of 35 leaves credits in a year

Skills & Requirements

Must-have

  • International BPO voice experience
  • Conversant in English
  • Shifting schedule, holidays & weekends

Nice-to-have

  • Handling Banking and Financial account
  • Exceptional client experience

Key Requirements

  • International BPO voice experience is a must
  • Preferably at least 1 year tenure in current role
  • Eligible to legally work in the Philippines

Work Rights

Eligible to legally work in the Philippines

Tailored Resume

Cover Letter