Broker Relations Representative

D&D Insurance Agency Inc

Orange, CA, US
Up to $23 ph; determined by experience, skill set,...
Strong telephonic communication skills
Proficiency in microsoft and google suites
Knowledge of hipaa and phi guidelines
The role serves as the primary point of contact for resolving issues and providing operational support to over 10,000 independent agents

Job Summary

  • The role serves as the primary point of contact for resolving issues and providing operational support to over 10,000 independent agents.
  • Candidates must strictly adhere to HIPAA and PHI guidelines while managing Medicare sales and compliance inquiries.
  • The position offers a competitive compensation package including medical, dental, vision, 401(k), and paid time off benefits.

Matching Summary

The role serves as the primary point of contact for resolving issues and providing operational support to over 10,000 independent agents.

Salary

Up to $23 per hour; Determined by experience, skill set, education, and location; Not specified

Skills & Requirements

Must-have

  • Strong telephonic communication skills
  • Proficiency in Microsoft and Google Suites
  • Knowledge of HIPAA and PHI guidelines
  • Experience with data entry systems
  • Ability to troubleshoot application programs

Nice-to-have

  • Experience in managed care or healthcare
  • Familiarity with Medicare sales processes
  • Comfortability in paper-less environments
  • Advanced problem-solving abilities
  • Adaptability to changing business needs

Key Requirements

  • At least one year of telephonic customer service experience preferred
  • Proficient knowledge of the English language required
  • Experience in managed care or Medicare preferred

Work Rights

Not specified

Tailored Resume

Cover Letter