Senior Instructional Designer, Customer Education

Harvey

San Francisco, United States
$112,200 - $151,800 usd; not specified; not specif...
Remote
Instructional design for saas
Video production end-to-end
Adult learning principles
Design and build educational content and courses for Harvey Academy, our customer-facing learning platform

Job Summary

  • Design and build educational content and courses for Harvey Academy, our customer-facing learning platform.
  • Own development of courses, videos, interactive modules, and written resources from concept through delivery, applying adult learning principles.
  • Collaborate with Product, Engineering, and User Operations teams to stay current on product capabilities and translate technical features into accessible learning materials.

Matching Summary

Design and build educational content and courses for Harvey Academy, our customer-facing learning platform.

Salary

$112,200 - $151,800 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Instructional design for SaaS
  • Video production end-to-end
  • Adult learning principles
  • AI tools for content creation
  • LMS and e-learning authoring tools

Nice-to-have

  • Creative problem-solving
  • Passion for education
  • Thrive in ambiguity
  • Push for excellence
  • Collaborative cross-functional work

Key Requirements

  • 5+ years instructional design experience
  • Proven video production experience
  • Strong writing skills
  • Familiarity with adult learning theories
  • Proficiency in needs analysis
  • Hands-on LMS/authoring tool experience
  • Experience with technical and non-technical audiences
  • Portfolio demonstrating instructional content

Work Rights

Not specified

Tailored Resume

Cover Letter