Venue It Specialist

ticketmaster.co.uk

Fully remote
Onsite it troubleshooting assistance
Venue technology problem resolution
Artist it rider fulfillment
The Venue IT Specialist position at Ticketmaster involves providing onsite IT support for venue operations, troubleshooting technology issues, and ensuring seamless event technology management. The role requires strong technical skills, communication abilities, and flexibility to work varied hours, including evenings and weekends

Job Summary

  • Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
  • Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology.
  • Provide proactive “day of show” IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.

Matching Summary

Match Score: 85

The Venue IT Specialist position at Ticketmaster involves providing onsite IT support for venue operations, troubleshooting technology issues, and ensuring seamless event technology management. The role requires strong technical skills, communication abilities, and flexibility to work varied hours, including evenings and weekends.

Skills & Requirements

Must-have

  • Onsite IT troubleshooting assistance
  • Venue technology problem resolution
  • Artist IT rider fulfillment
  • Day of show IT event support
  • POS and access control support
  • Digital menu board operation

Nice-to-have

  • Professional communication style
  • Independent reasoning and troubleshooting
  • Highly organized with attention to detail
  • Adaptable to stressful environments
  • Flexibility with scheduling

Key Requirements

  • Experience with Apple iOS, MS Windows
  • Experience with network technologies
  • Availability for evening and weekend shifts
  • Ability to consistently provide event support

Work Rights

Not specified

Tailored Resume

Cover Letter