Customer Support Specialist -kelowna

Fullscript

Kelowna, BC, Canada
On-site (with remote work flexibility)
Customer success specialist role
Proactive assistance and solutions
North america customer base
Fullscript is seeking a Customer Support Specialist in Kelowna, BC, to enhance customer satisfaction for practitioners and patients. The role emphasizes proactive service and relationship-building, requiring flexibility to work weekends and occasional in-person collaboration

Job Summary

  • As a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America.
  • You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base.
  • While you will be working remotely - being within the Kelowna "hub" allows for occasional in-person (IRL) collaboration & socialization with your team.

Matching Summary

Match Score: 85

Fullscript is seeking a Customer Support Specialist in Kelowna, BC, to enhance customer satisfaction for practitioners and patients. The role emphasizes proactive service and relationship-building, requiring flexibility to work weekends and occasional in-person collaboration.

Skills & Requirements

Must-have

  • Customer success specialist role
  • Proactive assistance and solutions
  • North America customer base
  • Remote work with hub collaboration
  • Flexible to work every 4th weekend

Nice-to-have

  • Drive meaningful relationships
  • Foster trust and elevate experience
  • Grit and care for people

Key Requirements

  • Living in or near Kelowna, BC

Work Rights

Not specified

Tailored Resume

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