Client Services Coordinator

Marshfield Animal Hospital

Southfield, MI, US
Base: $16.16 - $20.66 hourly; bonus/equity: not sp...
Not specified
Ability to multi-task under distracting conditions
Fluent english communication skills
Comfortable around various pets including dogs and cats
Marshfield Animal Hospital is seeking a Client Services Coordinator in Southfield, MI, responsible for managing client interactions and ensuring efficient hospital operations. The role emphasizes exceptional customer service, effective communication, and coordination of care for pets and their owners

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on pet health needs, and ensuring a welcoming environment that encourages repeat visits and referrals.

Matching Summary

Match Score: 75

Marshfield Animal Hospital is seeking a Client Services Coordinator in Southfield, MI, responsible for managing client interactions and ensuring efficient hospital operations. The role emphasizes exceptional customer service, effective communication, and coordination of care for pets and their owners.

Salary

Base: $16.16 - $20.66 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid parental leave, student debt relief (DVMs), pet wellness plans

Skills & Requirements

Must-have

  • Ability to multi-task under distracting conditions
  • Fluent English communication skills
  • Comfortable around various pets including dogs and cats
  • Mathematical ability for financial transactions
  • Computer skills with Microsoft Office suite

Nice-to-have

  • Veterinary technician or medical background preferred
  • Initiative to find solutions independently
  • Resilience in high-stress environments
  • Experience with preventative care sales
  • Strong organizational and problem-solving abilities

Key Requirements

  • High School Diploma or equivalent preferred
  • One year related customer service experience required
  • Must be at least 18 years old for radiography duties
  • Medical terminology training preferred

Work Rights

Not specified

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