Technical Specialist

109

Melbourne, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Strong experience administering claims under src act
Expertise in dispute resolution negotiation and mediation
Proven ability to develop and conduct training programs
This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position involves undertaking technical functions including reconsiderations, appeals, and reviews of compensation entitlements while coaching team members.
  • EML offers a diverse collaborative culture with flexibility to work from home up to 3 days per week once fully trained.

Matching Summary

This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Expertise in dispute resolution negotiation and mediation
  • Proven ability to develop and conduct training programs
  • Experience coaching case managers in workers compensation
  • Sound understanding of legislation case law and risk management

Nice-to-have

  • Motivated self-starter in a fast-paced environment
  • Excellent stakeholder management and decision making skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to proactive claim management

Key Requirements

  • Demonstrated ability in administering a portfolio of claims
  • Strong experience in best practice dispute resolution
  • Experience working in a fast-paced environment
  • Evidence of excellent stakeholder management in Workers Compensation setting

Work Rights

Not specified

Tailored Resume

Cover Letter