Mohegan is seeking a General Manager for their Sportsbook in Uncasville, CT. The role involves overseeing daily operations, managing staff, and ensuring guest satisfaction while meeting business goals
Job Summary
This position is responsible for managing all daily retail operations in the Sportsbook in conjunction with property management on staffing, while working directly with Mohegan Sun’s Sportsbook partner to manage ongoing business operations.
The Sportsbook General Manager will be responsible for leading the Sportsbook team in order to ensure high levels of customer service are provided, business goals are achieved as well as exceed targets.
Must be able to work in a casino environment with potential exposure to second-hand smoke.
Matching Summary
Match Score: 85
Mohegan is seeking a General Manager for their Sportsbook in Uncasville, CT. The role involves overseeing daily operations, managing staff, and ensuring guest satisfaction while meeting business goals.
Skills & Requirements
Must-have
manage daily retail operations
lead Sportsbook team
ensure high customer service
achieve business goals
collaborate on marketing efforts
protect licensing
Nice-to-have
build rapport and loyalty
drive strategy and execution
resolve guest complaints
Key Requirements
Bachelor’s degree in Finance or Business-related area with four years of managerial experience in a Sportsbook operation or another heavily regulated gaming entity
Associates’ degree in Finance of Business-related area with six years of managerial experience in a Sportsbook operation or another heavily regulated gaming entity
Eight years of managerial experience in a Sportsbook operation or another heavily regulated gaming entity (in lieu of degree)