Ensure adherence to internal sops and iso standards
The Operations Support Executive position at THE PESTMAN, PTE LTD in Singapore involves coordinating manpower resources, ensuring customer satisfaction, and maintaining ISO compliance. The ideal candidate should have at least two years of relevant experience, strong communication skills, and preferably a diploma in a related field
Job Summary
The role involves planning and deploying daily manpower resources while coordinating both contractual and ad hoc job schedules.
The incumbent serves as the Single Point of Contact for clients and acts as the Quality Management Representative to maintain ISO compliance.
Responsibilities include resolving customer complaints, executing billing activities, and collaborating with Area Managers to meet operational KPIs.
Matching Summary
Match Score: 85
The Operations Support Executive position at THE PESTMAN, PTE LTD in Singapore involves coordinating manpower resources, ensuring customer satisfaction, and maintaining ISO compliance. The ideal candidate should have at least two years of relevant experience, strong communication skills, and preferably a diploma in a related field.
Skills & Requirements
Must-have
Plan and deploy daily manpower resources
Coordinate contractual and ad hoc job schedules
Ensure adherence to internal SOPs and ISO standards
Handle customer complaints via phone and email
Execute billing-related activities
Nice-to-have
Strong interpersonal and presentation skills
Sociable and proactive in client engagement
Familiarity with ERP systems is an advantage
Results-oriented and self-driven work style
Key Requirements
Minimum 2 years relevant experience in pest control or related service industry
Possession of a valid NEA Vector Control Operator (VCO) license is a bonus
Preferably holds a diploma or tertiary qualification