Coordinateur.trice Service

KION North America Corporation

Saran, France
Base: 28,600 to 32,500€ gross annual on 13 months;...
Not specified (assumed hybrid or onsite based on job description).
Planning technician interventions
Customer service rate management
Use of sap software
KION North America Corporation is seeking a Service Coordinator for their regional office in Saran, France. The role involves planning after-sales technician interventions, ensuring customer service quality, and promoting service offerings

Job Summary

  • You will be responsible for planning after-sales technician interventions for a given geographic sector while optimizing costs and ensuring customer service quality.
  • The position offers a fixed annual gross salary between 28,600 and 32,500€ on 13 months plus variable compensation, along with benefits such as health insurance, telework agreement, and employee committee advantages.
  • STILL is a pioneer in electric forklifts and intralogistics solutions, committed to diversity, inclusion, and sustainable development with a Platinum EcoVadis rating.

Matching Summary

Match Score: 85

KION North America Corporation is seeking a Service Coordinator for their regional office in Saran, France. The role involves planning after-sales technician interventions, ensuring customer service quality, and promoting service offerings.

Salary

Base: 28,600 to 32,500€ gross annual on 13 months; Bonus/Equity: Variable; Benefits: Health insurance, telework, employee benefits

Skills & Requirements

Must-have

  • Planning technician interventions
  • Customer service rate management
  • Use of SAP software
  • Promotion of service offers
  • Support to after-sales technicians

Nice-to-have

  • Rigor and organization
  • Client relationship skills
  • Willingness to learn

Key Requirements

  • Administrative background
  • Experience supporting after-sales technicians
  • Experience in technician activity planning
  • Experience using management tools
  • SAP experience is a strong plus

Work Rights

Not specified

Tailored Resume

Cover Letter