Lead Customer Success Executive - Remote

Jobgether

Michigan
Fully remote
Strategic management of key accounts
Primary point of contact for customers
Customer retention and growth
Jobgether is seeking a Lead Customer Success Executive to manage mid-market accounts in a remote capacity. The role emphasizes customer retention and growth, focusing on providing a seamless experience from onboarding to renewals while leveraging a consultative approach

Job Summary

  • Oversee the relationships and strategic management of key mid-market accounts.
  • Ensure customer experience from onboarding to renewals is seamless.
  • Drive success through customer retention and growth while helping clients maximize platform value.

Matching Summary

Match Score: 85

Jobgether is seeking a Lead Customer Success Executive to manage mid-market accounts in a remote capacity. The role emphasizes customer retention and growth, focusing on providing a seamless experience from onboarding to renewals while leveraging a consultative approach.

Skills & Requirements

Must-have

  • strategic management of key accounts
  • primary point of contact for customers
  • customer retention and growth
  • technology-driven environment

Nice-to-have

  • consultative approach
  • shaping the future of customer success

Key Requirements

  • Mid-market accounts experience
  • Customer onboarding and renewals experience

Work Rights

Not specified

Tailored Resume

Cover Letter