(us) Solutions Analyst - Financial

PointClickCare

Remote
**
Technical query resolution
Cloud-based healthcare solutions
Customer problem resolution
** PointClickCare is seeking a Solutions Analyst to provide exceptional customer support for their cloud-based healthcare solutions. The ideal candidate should possess strong problem-solving skills and a background in healthcare or IT, along with excellent communication abilities. **

Job Summary

  • At PointClickCare, our mission is to help providers deliver exceptional care by empowering employees to push boundaries, innovate, and shape the future of healthcare.
  • As a Solutions Analyst, you will provide an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions.
  • PointClickCare offers flexibility, growth opportunities, and meaningful work, recognized by Forbes and honored as one of Canada’s Most Admired Corporate Cultures.

Matching Summary

Match Score: 75

** PointClickCare is seeking a Solutions Analyst to provide exceptional customer support for their cloud-based healthcare solutions. The ideal candidate should possess strong problem-solving skills and a background in healthcare or IT, along with excellent communication abilities. **

Skills & Requirements

Must-have

  • Technical query resolution
  • Cloud-based healthcare solutions
  • Customer problem resolution
  • Troubleshooting system issues
  • Long term care workflows
  • Medical facility administrative tasks

Nice-to-have

  • AI tools and emerging technologies
  • Human-first healthcare future
  • Architects of smarter healthcare
  • AI as a catalyst for creativity

Key Requirements

  • Degree in Healthcare, IT, Engineering, Business Solutions (Preferred)
  • Prior long term care business office experience
  • Prior PointClickCare experience (Preferred)
  • North America residency for remote work

Work Rights

Not specified

Tailored Resume

Cover Letter