Senior Customer Service Operation Associate

Data Science Jobs

Quarry Bay, Hong Kong
Gmp/gdp environment experience
Pharma industry background
Proficiency in sap
Our dedicated manufacturing logistics and supply team ensures that customers and patients receive essential medicines precisely when needed

Job Summary

  • Our dedicated manufacturing logistics and supply team ensures that customers and patients receive essential medicines precisely when needed.
  • You will coordinate global product shipments, manage order fulfillment, and contribute to projects improving service efficiency and compliance.
  • The role supports continuous improvement initiatives and provides analytical support to management and brand teams.

Matching Summary

Our dedicated manufacturing logistics and supply team ensures that customers and patients receive essential medicines precisely when needed.

Skills & Requirements

Must-have

  • GMP/GDP environment experience
  • Pharma industry background
  • Proficiency in SAP
  • Import and customs clearance knowledge
  • Strong English communication skills
  • MS Office proficiency including Outlook and Excel

Nice-to-have

  • Strong analytical and problem-solving skills
  • Teamwork and collaboration abilities
  • Excellent organizational and time management
  • Attention to detail
  • Multi-tasking and prioritization skills
  • Interpersonal relationship building
  • Proactive and self-motivated
  • Experience with AI tools like ChatGPT and Microsoft Copilot
  • Understanding of responsible AI practices

Key Requirements

  • High school diploma with 8+ years experience or equivalent
  • Experience operating in GMP/GDP environment
  • Previous Pharma industry experience
  • Proficiency in System Application and Products (SAP)
  • Excellent English proficiency

Work Rights

Not specified

Tailored Resume

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