Associate, Payroll Client Services - Sat- Wed - Amer

TRYremote

Remote
$19,650 - $44,200 usd pm
**
Payroll customer service experience
Payroll regulatory knowledge
Customer expectation exceeding
** Remote, a company focused on facilitating compliant global employment, is seeking an Associate for Payroll Client Services. This fully remote role emphasizes a collaborative atmosphere and requires experience in payroll customer service, strong communication skills, and a commitment to customer satisfaction. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
  • Remote offers a competitive compensation and benefits package, including flexible paid time off, flexible working hours, and stock options.

Matching Summary

Match Score: 75

** Remote, a company focused on facilitating compliant global employment, is seeking an Associate for Payroll Client Services. This fully remote role emphasizes a collaborative atmosphere and requires experience in payroll customer service, strong communication skills, and a commitment to customer satisfaction. **

Salary

$19,650 - $44,200 USD

Skills & Requirements

Must-have

  • Payroll customer service experience
  • Payroll regulatory knowledge
  • Customer expectation exceeding
  • Zendesk, Slack, Notion experience
  • Team-oriented environment
  • Asynchronous work culture

Nice-to-have

  • Global employment compliance
  • AI and automation capabilities
  • Continuous learning in payroll

Key Requirements

  • Experience in a payroll customer service role
  • Advanced knowledge in specific jurisdictions
  • Superior written and verbal communication skills
  • Ability to manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter