Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS
Job Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Review the home loan applications with good understanding on customer request within agreed turnaround time, ensuring consistent accuracy in a high-volume environment.
Applying sound risk management practices by pro-actively identifying and responding to risks and reporting them as necessary.
Matching Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Skills & Requirements
Must-have
Review home loan applications
Risk management practices
Internal customer service
Continuous improvement suggestions
CBA retail products understanding
Nice-to-have
Highly energetic and dynamic professional
Curious mindset and ability to investigate
Interpersonal skills for communication
Key Requirements
3-5 years related operational experience
Bachelor's degree in Finance, Accounting, or Business