Reservations Supervisor

Hotel Chadstone Melbourne MGallery

Woolloomooloo, Australia
**
Process and input reservations
Manage cancellations and group billing
Upsell and maximize yield
** Hotel Chadstone Melbourne MGallery is seeking a Reservations Supervisor to ensure exceptional guest experiences through effective management of reservations and group bookings. The ideal candidate should have at least two years of supervisory experience in a similar environment and possess strong communication and computer skills. The position offers various employee benefits, including training opportunities and discounts at Accor properties. **

Job Summary

  • Accor fosters a diverse and inclusive workplace that values the contribution of each team member, committed to business ethics, responsible tourism, and sustainable development.
  • The Reservations Supervisor will process reservations, manage cancellations, liaise with events, handle group billing, and actively upsell to maximize yield.
  • Benefits include learning programs, discounted accommodation and F&B worldwide, complimentary duty meals, and mental health support.

Matching Summary

Match Score: 75

** Hotel Chadstone Melbourne MGallery is seeking a Reservations Supervisor to ensure exceptional guest experiences through effective management of reservations and group bookings. The ideal candidate should have at least two years of supervisory experience in a similar environment and possess strong communication and computer skills. The position offers various employee benefits, including training opportunities and discounts at Accor properties. **

Skills & Requirements

Must-have

  • Process and input reservations
  • Manage cancellations and group billing
  • Upsell and maximize yield
  • Opera system experience
  • Time management and multitasking

Nice-to-have

  • Work with purpose and feel valued
  • Diverse and inclusive workplace
  • Positive selling approach
  • Multicultural awareness

Key Requirements

  • Minimum 2 years similar experience
  • Supervisory experience and qualifications
  • Ability to work varied shifts
  • Work rights for Australia
  • Willing to undergo police check

Work Rights

Work rights for Australia

Tailored Resume

Cover Letter