Senior Specialist Analytics And Data Engineer, Customer Success

Mastercard

Databricks and spark (pyspark)
Sql, python, tableau/power bi
Cloud technologies (aws/azure)
Support the Customer Success Function with analytical and technical subject matter expertise in the development and delivery of strategic priorities within the region

Job Summary

  • Support the Customer Success Function with analytical and technical subject matter expertise in the development and delivery of strategic priorities within the region.
  • Provide operational support to the Customer Success Managers by automating workflows, using latest software automation techniques to accelerate the end to end processes of analysing data and generating performance insights and recommendations.
  • Build internal alignment routines and methodologies in the identification of best practices with the rest of the role's peers & teams.

Matching Summary

Support the Customer Success Function with analytical and technical subject matter expertise in the development and delivery of strategic priorities within the region.

Skills & Requirements

Must-have

  • Databricks and Spark (PySpark)
  • SQL, Python, Tableau/Power BI
  • Cloud technologies (AWS/Azure)
  • Containerization and orchestration
  • Relational databases (PostgreSQL, NoSQL)
  • Workflow automation and data analysis

Nice-to-have

  • Payments / banking / financial services experience
  • Coaching and managing teams
  • Business KPIs and financial knowledge
  • Building RAG applications
  • Vector databases

Key Requirements

  • Bachelor's degree in software engineering, advanced analytics, big data, or similar
  • Experience with cloud technologies and modern deployment practices
  • Strong experience with big data and analytics tools
  • Proficiency with relational databases
  • Experience with SQL, Python, Tableau/Power BI
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks and clients
  • Eligibility to work in the country

Work Rights

Eligibility to work in the country where you are applying

Tailored Resume

Cover Letter