Technical Service Specialist/sr. Specialist - Istanbul
Abbott
Istanbul, Turkey
Base: n/a; bonus/equity: not specified; benefits: ...
Fully remote
Bachelor's degree or equivalent experience
Minimum 5 years diagnostic industry experience
B class driving license required
Abbott is seeking a Technical Service Specialist/Sr. Specialist based in Istanbul, Turkey, to provide advanced technical support for its diagnostic instruments. The role involves ensuring optimal operation of systems, performing installations, and maintaining customer satisfaction through effective service delivery
Job Summary
This position serves as a technical solution provider ensuring uninterrupted operation of Abbott's diagnostic systems in the Core Diagnostics Division.
The role involves performing IQOQ procedures, managing spare parts stock, and supporting customers across Turkey and other regions.
Success is measured by customer satisfaction scores (NPS), service key performance indicators, and economic growth within the assigned district.
Matching Summary
Match Score: 85
Abbott is seeking a Technical Service Specialist/Sr. Specialist based in Istanbul, Turkey, to provide advanced technical support for its diagnostic instruments. The role involves ensuring optimal operation of systems, performing installations, and maintaining customer satisfaction through effective service delivery.
Salary
Base: N/A; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bachelor's degree or equivalent experience
Minimum 5 years diagnostic industry experience
B class driving license required
Nice-to-have
Engineering or Biomedical background preferred
Experience with electromechanical system repairs
Strong analytical tools and software interest
Key Requirements
Bachelor's degree in Engineering, Electronics, Biology, Physics, or related field
Proven technical service experience with references
Valid B class driving license with no travel obligations