Modernization Superintendent

Otis Elevator

Phoenix, AZ, USA
Not specified; not specified; comprehensive medica...
Manage field employee safety and quality
Plan and organize modernization activities
Allocate manpower and materials efficiently
The main goal of the role is to provide day-to-day management and training of field staff while ensuring superior customer satisfaction

Job Summary

  • The main goal of the role is to provide day-to-day management and training of field staff while ensuring superior customer satisfaction.
  • Otis offers a comprehensive benefits package including a 401(k) plan with generous company match, medical coverage, and three weeks of paid vacation.
  • As a global industry leader, Otis moves 2.4 billion people every day and maintains the largest service portfolio in the elevator industry.

Matching Summary

The main goal of the role is to provide day-to-day management and training of field staff while ensuring superior customer satisfaction.

Salary

Not specified; Not specified; Comprehensive medical, dental, vision, 401(k) match, paid vacation, sick leave, tuition reimbursement

Skills & Requirements

Must-have

  • Manage field employee safety and quality
  • Plan and organize modernization activities
  • Allocate manpower and materials efficiently
  • Monitor teams and subcontractors for budget
  • Conduct field education training

Nice-to-have

  • Passion for customer service excellence
  • Ability to lead change initiatives
  • Strong communication in dynamic environment
  • Technical support capability for staff
  • Experience with route schedule optimization

Key Requirements

  • High school education required; BA/BS preferred
  • At least 7 years relevant work experience
  • Leadership experience managing technicians required
  • Valid driver's license required for territory
  • Travel required within assigned territory

Work Rights

Not specified

Tailored Resume

Cover Letter