Operational Account Manager

AIG Group

Process optimization for hvac accounts
Create and maintain standard operating procedures
Advanced microsoft office products experience
The role focuses on managing processes for assigned HVAC accounts while striving to enhance efficiencies and serving as a point of contact for new programs

Job Summary

  • The role focuses on managing processes for assigned HVAC accounts while striving to enhance efficiencies and serving as a point of contact for new programs.
  • Candidates will work with clients and internal departments to implement operational processes, create best practices, and present data for Quarterly Business Reviews.
  • AIG offers a comprehensive Total Rewards Program including health, wellbeing, financial security benefits, and professional development opportunities.

Matching Summary

The role focuses on managing processes for assigned HVAC accounts while striving to enhance efficiencies and serving as a point of contact for new programs.

Skills & Requirements

Must-have

  • Process optimization for HVAC accounts
  • Create and maintain standard operating procedures
  • Advanced Microsoft Office products experience

Nice-to-have

  • SQL experience preferred
  • Experience in HVAC and/or Warranty industry
  • Action-oriented problem-solving skills

Key Requirements

  • Advanced experience with Microsoft Office products
  • Excellent organizational skills
  • Ability to manage large escalations

Work Rights

Not specified

Tailored Resume

Cover Letter