Concourse Experience Manager

Stars and Strikes

**
Superior guest service skills
Meeting and exceeding sales goals
Creating memorable guest experiences
** Stars and Strikes is seeking a Concourse Experience Manager for their Family Entertainment Center, focused on enhancing guest experiences and managing operations. The ideal candidate should possess management experience, a positive demeanor, and a strong background in hospitality. **

Job Summary

  • As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse.
  • This position will be directly responsible for meeting and exceeding sales goals, the running of the concourse including bowling and service, creating memorable guest experiences, as well as training and maintaining team members for a variety of positions.
  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company.

Matching Summary

Match Score: 75

** Stars and Strikes is seeking a Concourse Experience Manager for their Family Entertainment Center, focused on enhancing guest experiences and managing operations. The ideal candidate should possess management experience, a positive demeanor, and a strong background in hospitality. **

Skills & Requirements

Must-have

  • Superior guest service skills
  • Meeting and exceeding sales goals
  • Creating memorable guest experiences
  • Ensure a "FUN" atmosphere
  • Overall floor management

Nice-to-have

  • Energetic, driven individual
  • Positive attitude
  • Friendly, outgoing and professional demeanor
  • Encourage team members to have fun
  • Give back to the community

Key Requirements

  • 1-2 years of management experience
  • Hospitality and/or Food & Beverage experience preferred
  • Must able to work weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter