Sig - Case Manager

EML

Sydney, Australia
Fully remote
Extensive customer service experience
Manage physical and psychological claims
End-to-end claims process management
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process

Job Summary

  • As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
  • We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

Matching Summary

As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.

Skills & Requirements

Must-have

  • extensive customer service experience
  • manage physical and psychological claims
  • end-to-end claims process management
  • liaise with multiple stakeholders
  • prepare and implement strategies

Nice-to-have

  • empathetic and supportive approach
  • transfer clinical experience
  • values-driven environment
  • customer-centric approach
  • build rapport, confidence and trust

Key Requirements

  • allied health background
  • case management experience
  • work from home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter