Ld Tech Domain Svc

Unisys

Not specified
Subject matter expert
Client and internal department interface
End to end ownership
Unisys is seeking a Lead Technical Domain Service professional to provide expert support in a business process service area, resolving complex inquiries and ensuring high-quality service delivery. The ideal candidate will have 4-6 years of relevant experience and a high school diploma or GED, with a focus on collaboration and customer service. ###

Job Summary

  • Provides support and serves as a subject matter expert across a business process service area.
  • Takes end to end ownership of user issues, working with relevant internal and external stakeholders to ensure ultimate resolution.
  • Monitors and evaluates customer interactions and service delivery to ensure quality standards are met.

Matching Summary

Match Score: 75

Unisys is seeking a Lead Technical Domain Service professional to provide expert support in a business process service area, resolving complex inquiries and ensuring high-quality service delivery. The ideal candidate will have 4-6 years of relevant experience and a high school diploma or GED, with a focus on collaboration and customer service. ###

Skills & Requirements

Must-have

  • subject matter expert
  • client and internal department interface
  • end to end ownership
  • monitor customer interactions
  • collaborate with colleagues

Nice-to-have

  • seamless service delivery
  • improve processes
  • resolve complex inquiries

Key Requirements

  • High School Diploma or GED
  • 4-6 years’ experience

Work Rights

Not specified

Tailored Resume

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