Patient Service Representative Lead, Urgent Care

Advocate Aurora Health

Milwaukee, Wisconsin, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Electronic health record creation
Patient identification and safety
Hipaa compliance
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Electronic health record creation
  • Patient identification and safety
  • HIPAA compliance
  • Insurance basics knowledge
  • Financial information discussion
  • Government regulations compliance
  • Extraordinary customer service

Nice-to-have

  • Independent thinking and problem-solving
  • Service recovery skills
  • Collaborative work environment
  • Proactive communication of issues

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure required

Work Rights

Not specified

Tailored Resume

Cover Letter