This role involves researching and resolving issues related to payment processing, payment methods, and payment returns, serving as a subject matter expert in specific payment areas
Job Summary
This role involves researching and resolving issues related to payment processing, payment methods, and payment returns, serving as a subject matter expert in specific payment areas.
Responsibilities include converting merchants to electronic payments, performing quality assurance on scrub files, and handling customer inquiries to ensure payment issues are resolved.
The company emphasizes a culture of purpose, collaboration, and excellence, offering comprehensive benefits to support employee wellbeing.
Matching Summary
This role involves researching and resolving issues related to payment processing, payment methods, and payment returns, serving as a subject matter expert in specific payment areas.
Skills & Requirements
Must-have
Researching and resolving payment issues
Payment processing, methods, and returns
Customer inquiries and support
Subject matter expert in payment areas
Converting merchants to electronic payments
Quality assurance on scrub files
Nice-to-have
Excellent communication and organizational skills
Ability to multi-task
Success working within a team
Self-driven individual
Familiarity with payments processing
Proficient in Microsoft Office applications
Key Requirements
Minimum of 2 years of experience in a related field